<![CDATA[Documents]]> 71d44f65-2ea6-4c6b-9a4f-4bc17407e77d <![CDATA[ What Your Holiday Shoppers Are Telling You: Turning Customer Signals into Smarter Strategy]]>
Join Loyalty360 and Kobie for a conversation about how brands can use these insights to make smarter decisions throughout the holiday season. We’ll explore how understanding who is shopping, what motivates them and how they engage beyond a purchase can help brands assess performance and strengthen customer relationships.

What attendees can expect to learn:
  • Understand who is shopping and why: Look beyond purchases to identify different customer needs, motivations and behaviors.
  • Recognize signals and adjust in real time: Use engagement patterns to assess what is working and where strategy may need to change.
  • Build relationships beyond the holidays: Identify opportunities to turn seasonal shopping into ongoing customer engagement.
Speakers: 

Julie Gerola, Vice President, Strategic Consulting, Kobie
Marie DeLeo, Sr. Director, Strategic Consulting, Kobie

 ]]> Thu, 01 Oct 2026 19:44:13 GMT